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Legal

Terms of Service

Last updated: January 1, 2024. Please read these terms carefully before using our services or website.

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Acceptance of Terms

By accessing and using the services of Bright Professional Painting ("the Company"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services or website.

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Services

Bright Professional Painting provides professional painting and surface coating services including, but not limited to:

  • check_circleResidential interior and exterior painting
  • check_circleCommercial and industrial surface coatings
  • check_circleRoof restoration and protective coatings
  • check_circleSpecialty architectural finishes and colour consulting

All services are subject to a written quote and agreement prior to commencement. Service scope, materials, and timelines will be outlined in your project agreement.

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Quotes & Payment

All quotes are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on information provided at the time of assessment and may be subject to revision if site conditions differ significantly from those described.

Payment terms will be specified in your project agreement. Standard terms require a deposit prior to commencement, with the balance due upon project completion. We accept bank transfer, credit card, and cheque.

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Warranties & Guarantees

We stand behind the quality of our work. Our workmanship warranty covers:

  • check_circle2-year workmanship guarantee on all interior projects
  • check_circle3-year workmanship guarantee on exterior projects
  • check_circleManufacturer warranties on all premium coating products used

Warranties are void if surfaces are subjected to abnormal wear, damage, or if maintenance recommendations are not followed.

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Cancellations & Rescheduling

We understand that circumstances change. Our cancellation policy is as follows:

  • check_circleCancellations made 5+ business days before the start date: full deposit refund
  • check_circleCancellations made 2-4 business days before: 50% deposit refund
  • check_circleCancellations made within 1 business day: deposit is non-refundable

Rescheduling requests are accommodated where possible at no charge with 48 hours' notice.

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Limitation of Liability

Bright Professional Painting's liability is limited to the value of the services provided under your project agreement. We are not liable for indirect, incidental, or consequential damages arising from the use of our services. We carry full public liability insurance and all staff are trained and certified in their respective specialisations.

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Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Need clarification?

Our team is happy to walk you through any of our terms before you commit to a project. Reach out anytime.

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